1.++Welcome

=Hi! My name is Victoria Margrain.= =Welcome to the Wiki that will help you achieve the following Unit of Competency towards your Cert I in Retail Services:= = = = ​ SIRXCOM001A Communicate in the Workplace =

Getting Started

 * To show me that you have successfully logged on to the wiki and help me get an idea of your understanding of this competency so far, please click on the discussion tab above and post a reply to my discussion posting.

Performance Criteria
The elements of this unit of competency that we will learn about are:
 * Establish contact with customers
 * Process information
 * Communicate with customers and colleagues from diverse backgrounds
 * Work in a team
 * Read and interpret retail documents

Need Help?

 * Click on the help link above to learn more about how to use your wiki.
 * You can contact me by emailing victoria.margrain@act.gov.au